Privacy Policy

PRIVACY NOTICE

We, at Divine Mercy Wellness Center (DMWC), are not only interested in your total well-being but we also respect and value the right to privacy of everyone within DMWC. This privacy notice describes how we use and disclose your information.

WHAT WE COLLECT. We collect basic information, such as but not limited to your name, age, sex, nationality, religion, date of birth, occupation, address and contact information, major health complaint/s, current/previous medical history, vital signs, laboratory results and ancillary services (if any), and other information that could help us provide you with a better service. We will as well collect relevant contact or personal information of your next of kin or guardians.

WHY WE COLLECT THEM. The information gathered is used for your medical treatment. These data help us understand your current health status and provide you the necessary healthcare needed. We maintain your record for efficient coordination between healthcare members who are involved in managing your health concerns. We may also utilize your personal data for:

1. Admission, billing, and claims purposes. Your information may be disclosed to Philippines Health Insurance Corporation (PhilHealth), Health Maintenance Organization (HMO), and Social Welfare Agencies, for processing your hospital bill;
2. Your health information may also be disclosed to Department of Health (DOH) as mandated and authorized by laws and regulations;
3. For risk management studies;
4. Your health information will be used to generate data that are relevant to hospital’s operations;
5. For any purposes required by law.

HOW WE USE, STORE, AND RETAIN THEM. Your data is stored in medical records office under strict security controls and policies and is only accessible by authorized staffs and security personnel. We dispose the physical and electronic data after Fifteen years (15) years from the date of collection unless required by law to retain them for a longer period. Besides from DOH, your HMO, and agencies with whom you are affiliated with, we do NOT transfer or share your personal data with other persons or organizations, unless with your consent, and required or permitted by law.

RIGHTS OF THE DATA SUBJECT. You have the rights under the law regarding your personal data.

34. Right to be Informed – IRR, Section 34.a
35. Right to Object – IRR, Section 34.b
36. Right to Access – IRR, Section 34.c
37. Right to Data Portability – IRR, Section 36
38. Right to Correct – IRR, Section 34.d
39. Right to File a complaint – IRR, Section 34.a.2
40. Right to Damages – IRR, Section 34.f
41. Right to Erasure or Blocking – IRR, Section 34.e

For your information.

How can you contact us?

If you have any question, concerns or clarification about this notice or privacy policy, you may contact: administrative@dmwmc.com.ph or info@dmwmc.com.ph